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Documentation

Product reference, setup guides, and end-to-end workflows for Athean.

New to Athean?

Connect your email, calendar, and LinkedIn accounts, learn the workspace layout, and follow the core workflows.

Getting started & workflows
  1. 1Connect your tools
  2. 2Find your way around
  3. 3Follow the core workflows

Getting started & workflows

Connect your accounts, find your way around the workspace, and learn how the core workflows fit together.

Accounts, contacts & lists

Review account and contact records, filter them in Discover, import contacts, save views, and build lists.

Signals, tasks & sequences

Review signals, work through tasks, build and manage sequences, and set sending limits.

Calling, email & meetings

Call from the dialer, send and track email, share scheduling links, and record meetings.

AI, agents & automation

Work in Chat and projects, set up agents and event automations, browse Marketplace, build presentations and sheets, and track AI usage.

Reporting & analytics

Review activity dashboards, sequence performance, and custom dashboards.

Workspace administration

Manage users, groups, permissions, layouts, custom fields, CRM sync, Salesforce filters, the knowledge corpus, API keys, and custom domains.

User provisioning and licensing

Request new user accounts, enable or disable licenses, run CSV batch updates, and manage admin access in Org settings.

Groups

Create rule-based internal user groups in Org settings to assign roles, share sequences, scope agents, and assign layouts.

Permissions and roles

Configure org-wide permission rules, default capabilities, custom roles, ownership limits, and Act on behalf delegation.

Layout configuration

Configure organization Home and Account page layouts, Salesforce field sets, and default saved views by group, or customize personal tabs.

CRM sync and troubleshooting

Configure Salesforce field mappings, update modes, and activity writebacks, and inspect or retry entries in CRM sync logs.

Athean custom fields

Create Athean custom fields for accounts and contacts, edit their values on records, and filter by them in Discover.

Salesforce filters

Create reusable Account and Contact filters from Salesforce data for Discover, Signals, Tasks, lists, and sequences, set up their dropdown choices and value sets, and test them before saving.

Knowledge corpus

Manage raw source documents and derived guidance notes, publish hosted PDF links, activate snapshots, and track operator content usage.

API setup

Generate Integration API keys and use REST endpoints to read and upsert accounts and contacts, publish signals, and query task counts.

Custom domains

Serve hosted PDF pages and scheduling links from your company's subdomains, and see what each domain change does to links you've shared.

Chrome extension & integrations

Use the Chrome extension in Gmail and LinkedIn, work with Athean from another AI assistant, call other services with API secrets, and connect Salesforce, Slack, Zoom, and ZoomInfo.

Slack integration

Connect your Slack workspace to receive agent and automation updates and chat with Athean in Slack.

Integrate more platforms

Ask Athean to connect your CRM, enrichment providers, data warehouse, and internal systems, connect them through the Integration API or MCP, or call their APIs with API secrets.

Chrome extension

Install Athean Copilot in Chrome to use Athean controls inside Gmail, LinkedIn, and Sales Navigator.

Use Athean in LinkedIn & Sales Navigator

View matched Athean contact details and activity in LinkedIn and Sales Navigator, and export profiles into Athean.

Use Athean in Gmail

Insert snippets, track email opens, set no-reply reminders, and view Athean contact records inside Gmail.

Use Athean from another AI assistant

Connect Claude or another MCP-compatible assistant to your Athean account and use Athean records and tools from it.

API secrets

Save another service's API key or token so Chat, agents, automations, and custom dashboards can call that service without anyone seeing the key.

Connecting Athean with Salesforce

Prepare Salesforce for Athean with the Athean managed package or your own External Client App, then send Athean the details to finish the connection.

Connecting Athean with Zoom

Add Zoom meetings to scheduling-link bookings and set up the separate Zoom Phone connection for calling.

Connecting Athean with ZoomInfo

Set up ZoomInfo with Athean support as an optional source of contact and company enrichment.