Documentation
Product reference, setup guides, and end-to-end workflows for Athean.
New to Athean?
Connect your email, calendar, and LinkedIn accounts, learn the workspace layout, and follow the core workflows.
Getting started & workflowsGetting started & workflows
Connect your accounts, find your way around the workspace, and learn how the core workflows fit together.
Getting started & core workflows
Set up your profile and connections, learn the core daily workflows in Athean, and plan AI credit limits for your team.
Connect your tools
Connect your Google or Microsoft account and LinkedIn, set up your email signature, and check your sending, calling, and notification settings.
Find your way around
Navigation reference and glossary of core objects across Workspace, Prospecting, Tools, Settings, and Org settings.
Accounts, contacts & lists
Review account and contact records, filter them in Discover, import contacts, save views, and build lists.
Accounts & contacts
Learn how accounts and contacts enter Athean, review account and contact pages, and work with custom fields and Salesforce live fields.
Find accounts
Filter accounts on the Accounts tab of Tools → Discover using Account, Contact, Signal, and Salesforce filters.
Find contacts
Filter contacts on the Contacts tab of Tools → Discover by job title, department, seniority, field availability, and account or signal criteria.
Import contacts
Import contacts into Athean from CSV files, LinkedIn Sales Navigator URLs, the Chrome extension, or AI agents, and export them to Salesforce.
Saved views
Save, pin, share, and assign reusable filter combinations and column layouts across Athean tables, reopen recently used filters, and open saved views from Chat.
Lists
Create and manage account and contact lists in Workspace → Lists.
Signals, tasks & sequences
Review signals, work through tasks, build and manage sequences, and set sending limits.
Signals and signal types
Review, filter, and record outcomes for account and contact signals, and configure signal types and dispositions.
Sequences
Overview of Athean sequences, including templates, operators, enrollment checks, approvals, and active sequence management.
Tasks
Create general and call tasks, filter your queue, and complete call, email, LinkedIn, and general tasks in Prospecting → Tasks.
Task flow
Execute batches of call, email, LinkedIn, and general tasks sequentially alongside account and contact records.
Create and use snippets
Create reusable email text blocks with dynamic variables, organize your snippet library, and share snippets across your team.
Organize sequence lists
Group sequence templates and AI operators into collections in Marketplace → Sequence lists.
Build sequences and operators
Create and edit sequence templates and AI operators, configure step timing and channel rules, and preview drafts.
Approve and manage sequences
Verify contacts during enrollment, approve or regenerate operator drafts, and manage active sequences.
Sending settings and limits
Configure organization and personal sequence sending limits, per-domain limits, contact time zones, and send-time variation.
Calling, email & meetings
Call from the dialer, send and track email, share scheduling links, and record meetings.
Dialer and call settings
Configure call modes, phone numbers, local presence, power dialing, voicemail drops, and call recording in Athean.
Email: sending and tracking
Compose, send, schedule, and reply to emails, have Athean reply to and reschedule emails in Chat, set reply reminders, and review email open tracking.
Meetings
Record and transcribe Zoom, Google Meet, Microsoft Teams, and Webex meetings, ask Athean about a meeting, and review recaps and transcripts.
Live listen
Listen to teammates' live Athean dialer calls in real time and follow them from call to call.
Notifications and daily briefings
Manage your in-app notification inbox and configure weekday daily briefing emails.
Scheduling links
Create a personal calendar booking link, configure availability and buffer rules, and review booked meetings.
AI, agents & automation
Work in Chat and projects, set up agents and event automations, browse Marketplace, build presentations and sheets, and track AI usage.
Agents
Create, schedule, share, and monitor recurring AI agents for external research, record importing, account briefs, and outreach staging.
Chat and Ask Athean
Research accounts and contacts, build lists, draft outreach, attach files, and run workflows by asking Athean in Chat.
Projects
Keep related chats, instructions, and files in a project, share it with people and groups, and control who can read and continue its chats.
Marketplace
Browse, filter, save, duplicate, and share sequence templates and AI operators, and add contacts to them from Marketplace.
Presentations
Generate slide decks and one-page briefs from account and meeting context, manage brand themes and fonts, share external links, and track viewer analytics.
Sheets
Ask Athean to build an editable spreadsheet beside a conversation, then edit, format, sort, filter, and calculate in it, and import or download CSV files.
Event-triggered automations
Connect a detected change to an action, review the workflow before enabling it, and follow each run to its result.
AI usage and credit limits
View AI credit usage, request a higher monthly limit, and manage organization credit limits and limit requests.
Reporting & analytics
Review activity dashboards, sequence performance, and custom dashboards.
Dashboards
Review standard Activity dashboards for sequences, calls, emails, signals, tasks, depth of pursuit, book coverage, and call patterns.
Custom dashboards
Create custom interactive dashboards with AI, embed them on Home or Account pages, and share internal or external links.
Analyze sequence performance
Track sequence enrollments, open rates, reply rates, call connect rates, and booked meetings in Dashboards.
Workspace administration
Manage users, groups, permissions, layouts, custom fields, CRM sync, Salesforce filters, the knowledge corpus, API keys, and custom domains.
User provisioning and licensing
Request new user accounts, enable or disable licenses, run CSV batch updates, and manage admin access in Org settings.
Groups
Create rule-based internal user groups in Org settings to assign roles, share sequences, scope agents, and assign layouts.
Permissions and roles
Configure org-wide permission rules, default capabilities, custom roles, ownership limits, and Act on behalf delegation.
Layout configuration
Configure organization Home and Account page layouts, Salesforce field sets, and default saved views by group, or customize personal tabs.
CRM sync and troubleshooting
Configure Salesforce field mappings, update modes, and activity writebacks, and inspect or retry entries in CRM sync logs.
Athean custom fields
Create Athean custom fields for accounts and contacts, edit their values on records, and filter by them in Discover.
Salesforce filters
Create reusable Account and Contact filters from Salesforce data for Discover, Signals, Tasks, lists, and sequences, set up their dropdown choices and value sets, and test them before saving.
Knowledge corpus
Manage raw source documents and derived guidance notes, publish hosted PDF links, activate snapshots, and track operator content usage.
API setup
Generate Integration API keys and use REST endpoints to read and upsert accounts and contacts, publish signals, and query task counts.
Custom domains
Serve hosted PDF pages and scheduling links from your company's subdomains, and see what each domain change does to links you've shared.
Chrome extension & integrations
Use the Chrome extension in Gmail and LinkedIn, work with Athean from another AI assistant, call other services with API secrets, and connect Salesforce, Slack, Zoom, and ZoomInfo.
Slack integration
Connect your Slack workspace to receive agent and automation updates and chat with Athean in Slack.
Integrate more platforms
Ask Athean to connect your CRM, enrichment providers, data warehouse, and internal systems, connect them through the Integration API or MCP, or call their APIs with API secrets.
Chrome extension
Install Athean Copilot in Chrome to use Athean controls inside Gmail, LinkedIn, and Sales Navigator.
Use Athean in LinkedIn & Sales Navigator
View matched Athean contact details and activity in LinkedIn and Sales Navigator, and export profiles into Athean.
Use Athean in Gmail
Insert snippets, track email opens, set no-reply reminders, and view Athean contact records inside Gmail.
Use Athean from another AI assistant
Connect Claude or another MCP-compatible assistant to your Athean account and use Athean records and tools from it.
API secrets
Save another service's API key or token so Chat, agents, automations, and custom dashboards can call that service without anyone seeing the key.
Connecting Athean with Salesforce
Prepare Salesforce for Athean with the Athean managed package or your own External Client App, then send Athean the details to finish the connection.
Connecting Athean with Zoom
Add Zoom meetings to scheduling-link bookings and set up the separate Zoom Phone connection for calling.
Connecting Athean with ZoomInfo
Set up ZoomInfo with Athean support as an optional source of contact and company enrichment.