Scheduling links

Open Settings → Scheduling link and select Create scheduling link.

A scheduling link needs a connected Google or Microsoft calendar. If none is connected, Athean shows Connect your calendar account: select Connect with Google or Connect with Microsoft, then select Create scheduling link again. You can also connect your account in Settings → Integrations. If Athean asks you to reconnect your calendar account with full calendar access, reconnect your Google account and allow calendar access.

A scheduling link lets guests book meetings with you. It's separate from Settings → Scheduling, which controls the timing and limits of automated outreach; see Sending settings and limits.

Configure your booking page rules in Settings → Scheduling link and select Save changes:

Available times also depend on your connected calendar, so not every time inside your working hours is bookable. After saving, open your link to check the times a guest can choose.

Select the copy icon beside your booking URL in Settings → Scheduling link and paste the link into a message, your email signature, or a snippet (see Create and use snippets).

In an email, you can also select Link in the editor toolbar, then Insert scheduling link, to add your booking URL. In a sequence email step, Insert scheduling link adds the Sender Scheduling Link variable instead, which uses each sender's own scheduling link.

• Link address: Your booking URL, Insert scheduling link, and Sender Scheduling Link use your organization's scheduling address, which is app.athean.com unless an organization administrator assigns a custom domain to Meeting scheduling in Org settings → Domains (see Custom domains). New links then use that domain, and links on app.athean.com keep working. Links already in sent messages, drafts, and scheduled emails keep their address. Changing or unassigning a custom scheduling domain stops links on that domain from working, including links already sent, so update links you've shared, such as in your email signature or snippets.
• Calendar check: When a guest picks a time, Athean checks your calendar again before creating the meeting. If the time is no longer free, Athean doesn't book it, and the guest needs to choose another time.
• Invitation: Athean creates the event on your connected Google or Microsoft calendar and sends the guest an invitation. Check the invitation for the confirmed time and meeting location.
• Zoom meetings: An organization administrator can connect Zoom scheduling so new bookings include a Zoom meeting hosted by the person whose link was used. The host must belong to the connected Zoom account with a matching email. A booking can still succeed without a Zoom link if the meeting could not be created, so check the invitation. Athean doesn't request a Google Meet or Microsoft Teams link for bookings.
• Bookings: The Bookings section of Settings → Scheduling link lists each guest's name and email address, the meeting time, and its duration. It also lists meetings that Athean booked for you from Chat or from an AI assistant connected to Athean (see Use Athean from another AI assistant). These bookings follow your scheduling link's durations, working hours, and booking rules.

To record booked meetings, see Meetings.

To stop accepting new bookings, turn off Link active and select Save changes. Meetings already on your calendar aren't affected. While the link is off:

• Chat and connected AI assistants can't check your availability or book meetings for you.
• Insert scheduling link in an email asks you to turn the link on first.
• Contacts can't be enrolled in a sequence that uses the Sender Scheduling Link variable with you as the sender.

If expected times don't appear on your booking page, check that:

• Link active is on and saved.
• Your Timezone and Working hours cover the requested day and time.
• The time falls within your Min notice (hrs) and Max days ahead limits.
• Your calendar has no busy events or other bookings during the time or its Buffer (min).
• Your Google or Microsoft calendar connection in Settings → Integrations is active.

After changing availability or reconnecting your calendar, open your link again to check the available times. For help with your calendar provider, contact support.